 | Re: My new forum down |  |
Posted: 04/14/2007 11:22 PM |
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30757 |
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2,628,690 |
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Jul 28 |
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Joined: Sep 25, 2004
Local time: 3:21 PM
Location: St Pete, FL
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I just got off the phone with IX and they are in the process of sending this to adminstrative to refresh the IP address. I could barely hear him, so I didn't catch all the details, but I got the impression that they should be able to get this back online shortly...
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 | Re: My new forum down |  |
Posted: 04/14/2007 11:51 PM |
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| Site Admin |
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49593 |
| Word Cnt. |
2,756,445 |
| BDay |
Apr 22 |
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Taurus |
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Joined: Sep 25, 2004
Local time: 1:21 PM
Location: Texas
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I'm going to add another zero to your next check, Nightrider!
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 | Re: [Solved] My new forum down |  |
Posted: 04/15/2007 12:28 AM |
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2152 |
| Word Cnt. |
78,257 |
| BDay |
Jun 15 |
| Sign |
Gemini |
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Joined: Apr 22, 2005
Local time: 5:21 AM
Location: Upside down
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Thanks NR
I was in chat and all I get is that they are forwarding it to the admin
Luckily the site isn't very busy at the moment |
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 | Re: My new forum down |  |
Posted: 04/15/2007 12:48 AM |
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| Site Admin |
| Posts |
30757 |
| Word Cnt. |
2,628,690 |
| BDay |
Jul 28 |
| Sign |
Leo |
| Sex |
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Joined: Sep 25, 2004
Local time: 3:21 PM
Location: St Pete, FL
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I wish I would have thought to ask for an ETA from the guy. They didn't seem to be that busy tonight, so hopefully this won't take long to correct. When I called, there were only 2 callers ahead of me and I only waited on hold for about 5 minutes or less...
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 | Re: My new forum down |  |
Posted: 04/15/2007 12:52 AM |
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| Site Admin |
| Posts |
49593 |
| Word Cnt. |
2,756,445 |
| BDay |
Apr 22 |
| Sign |
Taurus |
| Sex |
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Joined: Sep 25, 2004
Local time: 1:21 PM
Location: Texas
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Is it possible that IX doesn't support phpBB3? Or is that a stupid question?
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 | Re: [Solved] My new forum down |  |
Posted: 04/15/2007 12:56 AM |
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| Citation |
| Posts |
2152 |
| Word Cnt. |
78,257 |
| BDay |
Jun 15 |
| Sign |
Gemini |
| Sex |
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Joined: Apr 22, 2005
Local time: 5:21 AM
Location: Upside down
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stupid question LOL
they don't support a script, they just host the files etc... |
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 | Re: My new forum down |  |
Posted: 04/15/2007 1:00 AM |
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| Site Admin |
| Posts |
30757 |
| Word Cnt. |
2,628,690 |
| BDay |
Jul 28 |
| Sign |
Leo |
| Sex |
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Joined: Sep 25, 2004
Local time: 3:21 PM
Location: St Pete, FL
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The host doesn't have to know anything about the programs that we run on their servers. All they have to support is the services that they provide, not the content that we add...
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 | Re: My new forum down |  |
Posted: 04/15/2007 11:11 AM |
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| Site Admin |
| Posts |
30757 |
| Word Cnt. |
2,628,690 |
| BDay |
Jul 28 |
| Sign |
Leo |
| Sex |
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Joined: Sep 25, 2004
Local time: 3:21 PM
Location: St Pete, FL
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I just spent over 45 minutes with IX tech support and found a problem in the cache folder. After emptying the cache folder, your talkoz.com site came back online. I can't even begin to guess what might have been wrong in your cache folder and normally that shouldn't have caused this type of problem since phpBB has the ability to update these files on a regular basis and should be able to correct any problem when doing so. But emptying the cache folder did work for whatever reason and your site is back online again...
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 | Re: My new forum down |  |
Posted: 04/15/2007 5:03 PM |
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| Site Admin |
| Posts |
49593 |
| Word Cnt. |
2,756,445 |
| BDay |
Apr 22 |
| Sign |
Taurus |
| Sex |
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Joined: Sep 25, 2004
Local time: 1:21 PM
Location: Texas
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Yup there it is!! Beautiful as ever.
Way to go Nightrider!
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 | Re: [Solved] My new forum down |  |
Posted: 04/15/2007 5:43 PM |
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| Citation |
| Posts |
2152 |
| Word Cnt. |
78,257 |
| BDay |
Jun 15 |
| Sign |
Gemini |
| Sex |
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Joined: Apr 22, 2005
Local time: 5:21 AM
Location: Upside down
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Yayyyy it's back
So how did you empty the folder?
Still no word from IX though. Both sites went down the other day and when I sent in a support ticket they said they were doing maintenance to the server. The aviator site came back but talkoz didn't.
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