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fishead · Feb 09, 2005

I have been having problems with IX lagging. Yesterday about 10 am it got so slow I had to give up working in sitebuilder. today it is worse. I have no power. This morning I couldn't access my forum or website, then when I went into sitebuilder, my images are all gone, they all have to be reloaded but they never do load all the way. I do have to delete my temp files and cookies but this is something else, its like even after the images load, next time into that folder they are gone and have to reload all over. Then I click on one and it never loads to the page, it just lags and so I gave up and here I am. I have a website to build and it is not possible. It is so bad I may have to consider getting a new host.

I contacted help, but I expect they'll give me the run around.

I have no problems anywhere else, and myu other site works great. Everything IX is lag city lately, and I am tired of it. I would not recomend IX anymore as a host, they don't have any power and I think they are based in pakastan or somewhere on other side of the world, and my images have to travel the whole way back and forth and its so bad now I can't work on website.

Can I transfer my forum to another host, intact? I sure hate to start that over again.

One note, this rb forum lagged pretty bad last week and now its super fast, and mine was fast and now it lags.

I noticed yesterday I could do ok until about 10am, then the lagging starts until evening. well that ruins me cause I work during the day.

Nightrider · Sep 25, 2004

Do you want help with this fishead? I really don't understand why you would want to use sitebuilder since it would be much faster to edit the files on your PC, then upload them through FTP. It sounds like you are making this much harder than need be...

munky2

rb2d2 · Sep 25, 2004

Blake, this may be a stupid question but can Dave move all the files for the pages he created using SiteBuilder to his FTP program and edit them from there now on?

And just where are the files for the pages created in SiteBuilder? Aren't they stored on the site? Shouldn't they be access by FTP as a rule?

dontknow

Nightrider · Sep 25, 2004

Sitebuilder is accessing the same files on the same server that you access using your FTP application. Sitebuilder can't transfer anything to the FTP program because they are both programs accessing the same server. So there is no need to transfer anything from one to the other because they both already have access to the same files...

It would be much easier and probably faster to download the files from the server to the PC using the FTP application, edit them with a good text editor, then upload them back to the server using the FTP application...

munky2

rb2d2 · Sep 25, 2004

OK, so the files for stuff created using SiteBuilder DO show up in FTP, right? That's what I was confused about, I was thinking Dave HAD to go through the CPanels to see his files.

Embarassed

Nightrider · Sep 25, 2004

Sitebuilder accesses the same files that the FTP program accesses on the same server. So it is your choice whether to access your files through Sitebuilder or with your FTP application...

munky2

rb2d2 · Sep 25, 2004

Why are the images he uploads disappearing and why does he have to delete temp files and cookies? None of that has ever happened to me.

dontknow

Nightrider · Sep 25, 2004

I really can't even begin to guess what fishead is doing. I know it is a lot easier than the way he is doing it. So perhaps it's time to sit down and go through everything step by step until he can better understand how the process works best...

dontknow

fishead · Feb 09, 2005

I'm sorry I couldn't get back to this thread, internet problems, I was posting a long explanation and connection stalled out. Thats the problem lately, connections with IX and my forum, and this forum for a short spell yesterday. It could be my broadband host, gets busy between 9-5 and since IX is already slow it became impossible.

OK let me explain why I am doing things the way I am:

I listened to rb about using FTP to upload all my images, so since my files were not in the order that I wanted, folder directory was off to a bad start, so I just deleted them all and started over, all images were deleted from my whole website folders:

1. I uploaded my whole website image directory to my image folder in CP. I picked the folders I wanted and skipped the rest, so I didn't just dump the whole thing at once.

2. Next I went into IX control panel and opened sitebuilder. I checked the image files and I was floored to see that only a few made it and the rest were not there. ..... !

3. So I went in & checked cp image files, and they looked ok there, must be a communication problem between my data base and sitebuilder.

4. So back to FTP and I loaded the images I wanted, one at a time, to see if that helps. It didn't, same problem, some images made it, most did not. Some images show up later, some disapear later. Its all goofed up.

5. Forget FTP, thats worthless for these images. It might work to upload one image of file, but to load my images archives falls apart. When I do upload an image through SB, the next day it may disapear so I am continuously reloading the same images.

6. So now I am back to square one. I will have to upload every image, one at a time through sitebuilder. That seems to work best but still major problems, as stated above, sometimes I have to load the images twice becasue they get lost somewhere in the cracks.

7. Next problem is when I try top upload the images that I loaded one at a time, I go in to SB only to find out they are either gone, or the icon shows a broken image icon, and if I try to load this broken icon the image dimensions are missing, no biggy but its still an error, doesn't reload well, ( seems like cookies missing, I don't have that problem with homestead.

8. Most image files open ok and looks swell, except when I go into open one certain folder, all the files are crap (missing or broken icon again, or no thumbnail shows, only the image name, previes ok but no data on dimensions, that is crap). I found two file paths like that, animations and cartoons2 sub-folders and who knows which folders will be like crap today.

Summory, there is a problem with ix, they don't have enough power or something. The communication is terrible. Its like cafe press before they got their software bugs out, exactly the same, matter of fact this ix software is so simular to cafe press I wonder if they are connected in some way. Anyway this kind of stuff is old hand to me, and so these problems aren't fl;ukes or erros on my end, been there doene that a million times.

One other note - my connection is great, my old site works great, cafe press works great, no hang problems anywhere except ix.

I contacted help and they brushed me off. I didn't close ticket yet, and won't till they give me a good answer, which they won't do because they can't fix, they need new equiptment I bet, they seem under powered.

So I am doing what works. I have to replace imag files continuosly. When I add a new image on a page today, it will be gone from my folders so UI will have to upload it all over and it will be gone tomaoorw. One thing, the images seem to stay on pages ok, BUT the slide shows fall apart after a day or so and when I saw this I FREAKED OUT AND THINK I FOUND THE PROBLEM! I told ix but I already know what they will say, that its on my end and not theirs. Its those fricken slideshows, well, thats part of the problem, it certainly doesn't help. I bet that causes the bottle necks. All those slideshows are on their way out, soon as I can replace with my own pages to get away from their templates that don't work.

fishead · Feb 09, 2005