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Modem problems
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Re: Modem problems
PostPosted: 02/16/2011 5:05 PM Reply with quote
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I think it needs drivers from the new mother board company

That's for certain!  Windows runs off that mobo. What mobo is it?  Dave, if you can't find the info on the mobo itself (and that can be hard to find sometimes) download and install Belarc Advisor on to that PC

http://www.belarc.com/free_download.html

OH wait!  Can't get online, I forgot.  Download the program to a flash drive with your PC than take it to the guy's PC and install it on his PC, then run it.  It will probably ask if you want to update the program, say no because you don't have access to the internet so it can't update anyway.

Run Belarc and it will tell you all about that PC including the name/number of the mobo.  You will see a page like the one below and the name of the mobo will be under Main Circuit Board.  Give us that name and we will help you find the drivers.  Also there may be a manual for it online that you can download.  The guy needs to let you take the PC home with you, you could make better headway.



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Re: Modem problems
PostPosted: 02/16/2011 6:10 PM Reply with quote
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I'm not positive but I'm pretty sure he has the wrong windows disc. So the problems are compounded. He can buy a new pc for $400 and he has the money.
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Re: Modem problems
PostPosted: 02/16/2011 6:22 PM Reply with quote
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I'm not positive but I'm pretty sure he has the wrong windows disc.

It really doesn't matter, he can put any version of Windows on any PC as long as the hardware supports it (and it's a legal copy), it doesn't have to be the same version of Windows that was on there before.  If it's older than Vista he should be OK but I'm wondering about validation.  When you get the PC online and need to validate or update the system there may be a problem.....


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Re: Modem problems
PostPosted: 02/16/2011 6:27 PM Reply with quote
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He can buy a new pc for $400 and he has the money.

That's good to know in case it blows up.  He may just be trying to squeeze out another year or two use out of this old jalopy.  LOL  Could be worth it if all he does is email and a bit of surfing.

Course, unfortunately you're the one having to deal with the old rattle trap.   sunny

One good thing since it's pretty much a clean slate you don't have to worry about losing anything important and can try just about anything you want.


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Re: Modem problems
PostPosted: 02/18/2011 1:54 PM Reply with quote
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I told him twice now that I don't want to work on it, I have my own work to do but he keeps bugging me about it. Now he says he found his discs and wants me to install them and see if that helps. I have never had to take a pc in to get worked on, but that doesn't mean I want to fix other peoples computers cause I don't.

He burns movies with it and nothing else. That is hard on computers and something made that thing black screen to begin with, so its like trying to fix a horse with a broken leg.
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Re: Modem problems
PostPosted: 02/18/2011 2:59 PM Reply with quote
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If you do decide to install the drivers let us know the results.  Hope everything works fine.  There is still the validation and updating of the system.  If he did use the wrong disk this should be interesting.  What OS is it, XP?


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Re: Modem problems
PostPosted: 02/19/2011 9:03 PM Reply with quote
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Yes xp. The guy that died has a son that found the original disc and was bringing down, so that will solve that part of it but it still has a new mb that should have come with drivers on a cd.
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Re: Modem problems
PostPosted: 02/19/2011 10:20 PM Reply with quote
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but it still has a new mb that should have come with drivers on a cd.

Yes there should be a disk of drivers for that mobo.  If they can't find that disk let us know the exact name of the mobo and we can find them online.  

I know you're not too keen on working on that PC but think of it as a fun and learning experience.  AND ask to take it home with you for 2 or 3 days so you can run the updates and install the essentials such as firewall and virus program.

If the OS the son is bringing is the same one that was installed on the present mobo there shouldn't be a problem with updates from Microsoft, however should you have a problem with the updates see this web site:

http://support.microsoft.com/kb/943144




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Re: Modem problems
PostPosted: 02/21/2011 6:50 PM Reply with quote
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Its an intel mobo, I tried to find drivers on line but that was a difficult process, I found all kinds of drivers but finding the right ones was about impossible. I really don't enjoy working on it, reformating was fun but finding drivers with out full knowledge of what I was dealing with wasn't fun at all. I have plenty of other work to do on my website that I can hardly keep up with. He hasn't called, I think he knows I am tired of working on it. He offered to bring it over but I don't have a place to set it up, my desk is full.
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Re: Modem problems
PostPosted: 03/04/2011 12:31 AM Reply with quote
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So ......  What's happening with the PC?  Anything?


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