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Re: Keep unread flags
PostPosted: 07/21/2007 4:56 AM Reply with quote
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~^Karen^~
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Well according to her she cant barely get on, and she wouldnt know how to do screenshots dont think she knows much about pcs or the internet otherwise she would realise its not just the forum! Another friend of mine she says it takes her 10secs to load index page but everything else is ok but she sed it could be her server
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Re: Keep unread flags
PostPosted: 07/21/2007 12:32 PM Reply with quote
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Without being able to replicate their problems, it would be extremely difficult to find and fix anything.  Since everyone runs the same code, if there was a problem with it, it would affect everyone.  Since it seems to only be affecting a couple of your members, that suggests that the problem isn't in the code...

Is there anything in common between the two such as using the same version of the same browser, using old equipment, using dial-up, etc???

dontknow
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Re: Keep unread flags
PostPosted: 07/21/2007 12:52 PM Reply with quote
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They both use broadband, they use different servers too! But the girl that has problems with the whole site she has said before she has another problem with another sit eim on to and its coz it has a lot of things on it so im prett sure its her pc! As for my other friend it could be her internet provider coz i use to be with the same as her and i had probs too
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Re: Keep unread flags
PostPosted: 07/21/2007 1:26 PM Reply with quote
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There are so many variables that could cause what they are seeing that it makes it even harder to resolve.  It would be much easier to fix if it was affecting everyone.  Then we would know that the code is the problem and fix it.  But if only two members are complaining and no one else has a problem, then there really isn't a whole lot that we can do to help them with their problem.  That really sucks if these were some of your more active members...

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Re: Keep unread flags
PostPosted: 07/21/2007 1:47 PM Reply with quote
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Well the one is still posting she aint that bothered as its only when she first loads the forum then once shes in, its fine as for the other 1 shes forever complaining, she may even just be a little impatient and wont wait the 5 seconds or summat, but she was my main poster you see thats why it does bother me, but she tends to go thru fazs of not being able to post then suddenly she will come back and say its a bit better now which is weird how can it be fine over nite lol, iv changed 2 several different hosts coz of her thinking that was the problem and afterall it may not of been lol
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Re: Keep unread flags
PostPosted: 07/21/2007 2:00 PM Reply with quote
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That's a shame that this is affecting your main poster.  But if the problem is on her end, there really isn't anything you can do to help her short of buying her a new PC, Internet Provider, etc and even then, she might still complain...

dontknow
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Re: Keep unread flags
PostPosted: 07/21/2007 3:05 PM Reply with quote
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yeah probably, thinks she the only one thats ever really complained, least anyone else would usually send me a private message etc if they do have problems then i try to resolve it, but this 1 girl tells the world lol and dont we know it lol
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Re: Keep unread flags
PostPosted: 07/21/2007 8:14 PM Reply with quote
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Well hopefully with all these recent changes, the pages will load faster for her too...

munky2
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