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PostPosted: 06/13/2007 11:24 PM Reply with quote
Caravan
FTM
Caravan
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BDay Apr 14
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Hi Nightrider,

The reason i asked the other question was because we have been experiancing lots of errors on DM lately. Many of my members are complaining about it. I have asked the server and they have checked a few times but never "see" anything wrong on their end. Is there soemthing you can maybe look at for me? Or do you think this is a server issue and I should be pressing them to help? Here is the info.

I personally have been getting a few of them. I have had the blank white page. I have had the Unable to connect browser error many many times, and I am also getting the internal error 500 in there.

Most others are complaining about the "this page cannot be displayed" browser error, and a few have had some I have not heard of.

"I just now got a white page 501 error"

"the page cannot be displayed then a blue background with the "500 Error" message"

"I get 2 different ones, the 500 error and the 504 error."

"Error 504 'divinemommies...' Gateway Timeout.
Try reloading the Web page.
Retype the address in your browser.
Check your computer's Internet connection.
search Try searching:

This is the one I just got..the 504"
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Re: Errors
PostPosted: 06/13/2007 11:36 PM Reply with quote
Site Admin
Nightrider
Site Admin
Posts 30757
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BDay Jul 28
Sign Leo
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Joined: Sep 25, 2004
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Location: St Pete, FL
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This is definitely a problem that your host will have to fix.  The Gateway error is an indicator that your domain isn't being accurately published around the Net.  This might be a problem that has to be corrected by your domain provider.  Your host should be able to look at the error messages that you posted above and get a pretty good idea of what is going wrong...

munky2
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Re: Errors
PostPosted: 06/14/2007 12:44 AM Reply with quote
Caravan
FTM
Caravan
Posts 282
Word Cnt. 31,380
BDay Apr 14
Sign Aries
Sex Sex:Female
Joined: Nov 01, 2006
Local time: 4:42 PM
Location: Denver, PA
usaCa.gif
Well my host has been pretty good up until this responce.....

Quote:
Hello Sarah,

Thank you for contacting our HelpDesk Center.

I have checked the website on your addon slot and it loads fine and without any errors. The issues you have experienced could be caused from temporary network glitch. Could you please double check the application and if the issue re-occur please provide us with the exact URL via which we may recreate it and we will investigate the issue further.

Should you have any other questions or comments please do not hesitate to contact us.

Best Regards,

Dan
Support Team
SiteGround.com



Exact URL? They are everywhere, and not all the time.  Brick wall

I am going to have to chew them out in the morning.  pottytrain2


We have been having the same problems on FT  as well for a week or two. FT is with the same server co, but not on the same server. So something has got to be up.
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Re: Errors
PostPosted: 06/14/2007 1:45 AM Reply with quote
Site Admin
Nightrider
Site Admin
Posts 30757
Word Cnt. 2,628,690
BDay Jul 28
Sign Leo
Sex Sex:Male
Joined: Sep 25, 2004
Local time: 4:42 PM
Location: St Pete, FL
peace.gif
It's probably not a server problem.  It's a problem with the domain itself.  The domain is going in and out of being "alive".  There is no link to offer since this would affect EVERY link on the domain since the pages aren't the problem but the domain being "alive" is.  That's why this would happen on two different sites even though they are on different servers...

The error message about the Gateway should tell them exactly what to look for...

munky2
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Re: Errors
PostPosted: 06/16/2007 7:00 PM Reply with quote
Site Admin
Nightrider
Site Admin
Posts 30757
Word Cnt. 2,628,690
BDay Jul 28
Sign Leo
Sex Sex:Male
Joined: Sep 25, 2004
Local time: 4:42 PM
Location: St Pete, FL
peace.gif
So did your host ever figure out what was causing this???

dontknow
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