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2 error messages - not all the time though :)
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2 error messages - not all the time though :)
PostPosted: 05/11/2007 3:54 AM Reply with quote
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Karen
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Just wondering what they meant so I can tell my members Smile

Quote:
Ran into problems sending Mail. Response: 535 5.7.3 Authentication unsuccessful

DEBUG MODE

Line : 132
File : smtp.php

IX doesn't use SMTP does it? I've got it turned off in my ACP/config anyway and have done for a while.

And this one...

Quote:
phpBB : Critical Error

Error updating sessions table

DEBUG MODE

SQL Error : 2013 Lost connection to MySQL server during query

UPDATE phpbb_sessions SET session_time = 1178839296, session_page = -9 WHERE session_id = '851d8a9cd0a494ab5fe7c21d0aa705d2'

Line : 352
File : sessions.php


Thanks Smile
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Re: 2 error messages - not all the time though :)
PostPosted: 05/11/2007 4:27 PM Reply with quote
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Since you have not specified a SMTP account in General Admin Configuration, you are using the default email system with your domain to send email notifications.  If you are receiving these errors, there might be a problem with the Email server that you are using.  You might want to send a Support Ticket ti IX and tell them that you have several problems going on with your new account and have them take a look at it for you...

This is what I've noticed so far:

  1. Slow server response.  I think you should install the Page Generation Time MOD so that we will have an accurate represtation of how long it takes to generate a page display on your forum.  Once we have that, if it is slow, you can use that to get IX to move you to a better performing server...

  2. SMTP failures.  This may be caused by an improper setting or a email server that just needs to be reset/restarted...

  3. Lost connection error could be related to #1 above.  If your database server is under-performing, moving the database to a different server might correct this problem as well...

munky2
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Re: 2 error messages - not all the time though :)
PostPosted: 05/12/2007 2:15 AM Reply with quote
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Karen
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Thanks NR I'll look into doing all that today Smile
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Re: 2 error messages - not all the time though :)
PostPosted: 05/12/2007 2:31 AM Reply with quote
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Your server performance seems to be very good right now.  Once you install the Page Generation MOD, it will give you an idea whether there is a slowdown with the FTP or Database server.  You can see how the MOD looks by looking at the bottom of any RCF page...



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Last edited by Nightrider on 05/12/2007 2:32 AM; edited 1 time in total
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Re: 2 error messages - not all the time though :)
PostPosted: 05/12/2007 2:32 AM Reply with quote
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Karen
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I added the mod but nothing is showing at the bottom, I added it to forum folder too just in case but still nothing  dontknow
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Re: 2 error messages - not all the time though :)
PostPosted: 05/12/2007 2:40 AM Reply with quote
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The MOD isn't installed.  I just looked at the includes/page_tail.php file and it's still the old file.  Before you install this MOD, you may want to make sure you have good backups of all the files that it is overwriting.  I don't like it when a MOD overwrites phpBB files with their own with the same name...

munky2
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Re: 2 error messages - not all the time though :)
PostPosted: 05/12/2007 3:15 AM Reply with quote
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Karen
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Hmmm I keep adding the files but still nothing is changing.  dontknow
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Re: 2 error messages - not all the time though :)
PostPosted: 05/12/2007 4:19 AM Reply with quote
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I just installed it on your board using EM and all seems to be working correctly now...

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Re: 2 error messages - not all the time though :)
PostPosted: 05/12/2007 4:21 AM Reply with quote
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Karen
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Ahh thanks for that!!

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What am I looking for in the time or %...I mean anything under *** means its too slow?
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Re: 2 error messages - not all the time though :)
PostPosted: 05/12/2007 4:37 AM Reply with quote
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Karen
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I opened a ticket about the SMTP and they replied with info but I just got this error  
Quote:
Ran into problems sending Mail. Response: 553 sorry, that domain isn't allowed to be relayed thru this MTA (#5.7.1)

DEBUG MODE

Line : 165
File : smtp.php


The post went through, is this still something for IX to sort out? Sorry I'm not sure if its me or them  Embarassed
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